1. You can ask for a refund against any of your order within 7 days of its date of delivery.
2. All refunds will be credited in your bank a/c or paytm wallet.
3. For any other requests or queries regarding this, kindly write to us at [email protected]
1. Rs.50/- for shipment weighing upto 500 gms will be transferred to your bank a/c or Paytm wallet.
2. For every next 500gm slab, an additional amount of Rs.50/- will be added to your bank a/c or Paytm wallet.
3. In case if you want to return multiple products we request you to kindly raise a return request for each product.
4. Please make sure your courier costs do not exceed our cash back rates. We recommend use ‘Speed Post’ as your courier service.
5. Speed Post is a government of India owned entity and has the most widely distributed postal network in India.
6. Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.
For any further queries kindly mail us on [email protected]
The refund procedure will be initiated within 24 hours once we receive your product.
You could courier the product to us at the address mentioned below.
Anaayu Fashions LLP,
23 Ganesh Nagar
Opp. To Uday Group
Jaipur, Rajasthan 302020
1. We update our customers through emails once we initiate the refund procedure.
2. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.
3. For queries you can write to us at [email protected]
Will I automatically receive marketing emails from you after registration?
If you register with us, you are inevitably getting subscribed to our newsletter. If you don’t wish to receive our newsletter, you can click on the unsubscribe link in the newsletter.
What to do if I forgot my password?
Just click on ‘Forgot Password’ option and we will send it to you on your email address registered with us.
Do you accept bulk order?
Yes, we accept bulk order.
I want to place an order but I don’t want any price tag or invoice attached as it is a gift for someone. Is it possible?
Unfortunately no! Because of the prevalent regulations, we send the invoice along with the product. Tags are also left intact so that a product can be replaced if your loved one faces any issues
Is there any trial then purchase option available?
Since we sell only on our online fashion store, there is no trial and buy option available. However, in order to assist you in picking the right size, we have size chart with body measurements featured on our product pages. For any queries please write to us at [email protected]
I wish to add few more products in my order. Will it be possible?
Once you have confirmed the order and we have accepted it, unfortunately you cannot add any more products to your order.